Information provided by you to open a JPay account, such as your name, address, phone number, and Bank card information are retained in the JPay database. This contains information such as the users IP (Internet Protocol) address, how long that user spent on the site, and which pages of the Web site they visited.

How do inmates know they have a JPay email?

How do I know if I received an Email from an inmate? You will get a notification on your JPay.com account that you have received Emails.

Is JPay a safe site to use?

JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers.

Do inmates get mail?

If a letter or parcel is sent to or received by an inmate to or from any of the above persons or groups, the mail may be opened, inspected, read and confiscated. The Governor will nominate officers who will be responsible for the security and prompt dispatch of outgoing inmate mail.

Can inmates send pictures on JPay?

Functionality you can use In many locations, you can attach a photo to an email, or even record a 30-second VideoGram to send along with your letter. With these popular and convenient services, JPay is using technology to keep you and your friend or relative connected throughout the duration of their incarceration.

How do I send a message to an inmate?

How to Send MessagesStep 1: Open Messages App. Tap the app called “Messages.”Step 2: Select a Contact. Tap “Send Message” then select a contact from your list of contacts.Step 3: Start Sending Messages. Begin typing at the bottom and tap then arrow to send. Send a message.

Can an inmate block someone on JPay?

MDOC staff can block a prisoner from receiving electronic messages from a specific sender if the messages have repeatedly been sent in violation of MDOC policy. 3. Notice of the block will be sent to the sender or prisoner, as appropriate, within a reasonable time after the block has been placed.

Do prisons read outgoing mail?

All routine mail sent to an inmate is opened, examined, and read by designated department staff. Incoming or outgoing mail will not be read or rejected unless there is probable cause to believe the contents are a threat to the order and security of the facility or that the mail is being used for illegal activity.

What kind of photos can you send to an inmate?

Photos should never contain nudity, sexually suggestive material. Hand gestures and tattoos are often not allowed because it may have gang implications. Only 5 photos can be sent in an envelope with a single stamp at a time, and often times a facility will only allow 3-5 photos.

What photos can you send on JPay?

The formats allowed for images are the following:jpg. Joint Photographic Experts Group.jpeg. Joint Photographic Experts Group.png. Portable Network Graphics.gif. Graphics Interchange Format.bmp.

Can a prisoner see who sent money?

Does a prisoner know who sent the money? A prisoner will see the name of who sent the money on their account slip, but not all prisons give these out. They could also ask a wing officer for the senders name, but the prisoner has no access to a senders personal or banking details.

What does it mean when an inmate is blocked on JPay?

An inmate is generally blocked because they have received money from a credit or debit card that was reported as stolen. Yes, a failed payment notification will be sent to your personal email address on file with JPay if we were unable to authorize your debit/credit card on the run date.

How do you receive a VideoGram on JPay?

About VideoGramsWhen creating an email, on the Compose page, click Record Video.In the VideoGram Room, click the Record button to record your VideoGram.A pop-up will open asking you to allow the system to take control of your web camera and microphone. Click Allow. The recording will begin.