Question: How do I enable my OkCupid account?

To do so, just log into OkCupid with your email address and password. Well show a prompt for you to confirm that you would like to reactivate. Click yes and your profile will once again be active and visible on OkCupid. If you have deleted your account, you cannot reactivate your account.

What happens when I disable my OkCupid account?

Disabling your account shows it as deleted to anyone who looks for it, but it leaves you the option to re-open your profile in the future if you wish. If you delete your account, you can use the same email address for another account in the future.

Did OkCupid delete my account?

Deleted for Inactivity Our Privacy Policy states that we must delete accounts after 2 years of continuous inactivity. If you have not logged into your account for more than 2 years and are not able to log into it now, it is likely this is the reason. Unfortunately we cannot restore deleted accounts for any reason.

How do I know if my OkCupid account is active?

If you to go a users profile, to the right of their usernamename theres a green circle. If the circle is filled in green, the user is currently logged in and active to some degree. If the circle only has a green outline and inside is not filled in, the the user is offline.

How do I get my banned OkCupid account back?

If you wish to appeal your ban, you may send us an email but our policy is to not tell people why they were banned. This is to protect the anonymity of the members who may have reported the account, as well as to allow our moderation team to focus on current reports and issues.

Are there inactive profiles on OkCupid?

Please note that our Privacy Policy means we do automatically close accounts after a period of inactivity. If you have not accessed your account in over a year and cannot log in, that may be why. If this is the case, you will be able to create a new account using the same email address.

Why was my account banned OkCupid?

We expect everyone on OkCupid to treat each other respectfully, with kindness and compassion. If we find you to be in violation of our Community Guidelines and/or our Terms of Service we will ban your account.

Can I get unbanned from OkCupid?

If you wish to appeal your ban, you may send us an email but our policy is to not tell people why they were banned. This is to protect the anonymity of the members who may have reported the account, as well as to allow our moderation team to focus on current reports and issues.

Why am I not getting any matches on OkCupid?

If youre not seeing as many people as you expect, try double checking your Looking For settings. You may want to consider expanding those if theyre very restrictive. You may also want to reset your passes (you can do so from your settings page under Privacy) to take another look at people youve passed on.

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