The multi-sided business model is when you identify two or more different customer groups; and after interacting with each you design and deliver your goods or services in a manner that connects the two parties.

What is a multi-sided digital platform?

1. A digital platform that acts as an intermediary to connect two or more mutually dependent groups of users (e.g., sellers and buyers) with shared economic objectives. To be successful, MSPs must attract as many users as possible to make it useful and valuable.

What is a one-sided platform?

A one-sided digital platform consists of just one group of participants from whom it extracts its value. A great example of a single digital platform is a pure B2C eCommerce venture, such as www.asos.com.