Although some businesses have found success with the BBB, for the majority of home-service companies, the costs are likely to outweigh the benefits. There are a few exceptions, however. If, for instance, your business caters to an older clientele, a BBB accreditation could quickly pay for itself.
Does BBB actually do anything?
BBB complaint service is a free dispute resolution service to consumers. BBB acts as a neutral third party to assist both the consumer and the business with their communication, in the hopes a mutually acceptable resolution can be reached. There is no cost to file a complaint.
How much does it cost to be accredited by the Better Business Bureau?
Better Business Bureau Number of EmployeesAccreditation FeeApp Fee101-200$680.00$75.0051-100$635.00$75.0026-50$560.00$75.0011-25$435.00$75.008 more rows
Can BBB sue you?
Therefore, if your statement or complaint to the BBB were based on an untrue factual allegation, that could be defamation. You say it was not; if the company does not believe that, they may try to sue you, in which case you will have the chance, in defending yourself, to prove that your statement had a factual basis.
What can you do if a company doesnt refund you?
How to complain to a company if you didnt get what you paid forComplain to the retailer.Reject the item and get a refund.Ask for a replacement.Write a complaint letter.Go to the ombudsman.